SAQA released a statement of tariff increases that will also include changes in the administrative fees charged to process refunds. The evaluation of qualification tariffs will change from R950-00 to R1010-00 effective 1 January 2017.
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On 18 October 2016, the Department of Home Affairs launched a new and integrated contact centre to ensure that enquiries and complaints are dealt with efficiently and effectively.
Prior to the new system being implemented, there were a lot of public concerns on how queries were being managed and with many complaints of the telephone lines not being answered. The new system aims to improve the following items as identified –
The Department of Home Affairs’ new contact centre will be operated by highly skilled officials and consultants with the necessary knowledge. The Contact Centre will enable the people of the public to lodge their complaints at a central point. All cases will be registered on a central case management system. The Department also endeavours that there will be consistent feedback as all the customer related services will be offered centrally at one branch.
It should be noted that the Department of Home Affairs are in the process of loading additional components of the National Population Register to enable maximum access to information of all the Home Affairs services. The National Identification System, The National Immigration System and the Movement Control System will be integrated within the upcoming months.
The Department of Home Affairs are set on measuring the complaints and compliments to improve the services that are being rendered to the public of South Africa.
You may contact the Contact Centre on 0800 60 11 90 or email hacc@dha.gov.za for any enquiries/complaints or compliments.
Blanket concession for international students affected by the current student protests.
For access to the download, please click here.
The Department of Home Affairs introduced visa-handling service VFS in 2014 to streamline administration. But for foreigners – many of whom bring rare skills and investment into the country, applying to live and work in South Africa and complying with immigration regulations is still a nightmare experience. They report an expensive and cumbersome process in which the Department of Home Affairs allegedly rejects 40 percent of applications out of hand.
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The recently tabled Draft First Amendment of the Immigration Regulations made under the Immigration Act by the Department of Home Affairs (DHA), does nothing to address the loss of jobs in the tourism industry, including concerns raised by the tourism industry, government departments and opposition parties.
The Draft First Amendment is nothing more than a half-hearted attempt to address the serious problems with the current regulations and will result in the ultimate contraction of the tourism industry.
The reality is that no material changes will be affected by the error-ridden Draft. Rather, the wording of a few provisions have lazily been shifted around, in what can only be seen as an attempt to create the illusion of the DHA’s willingness to engage with criticism of its policies.
The contentious requirement that parents traveling to South Africa with their children must produce an unabridged birth certificate (UBC) has not been removed. Rather than actually change the regulations, it seems that the Department only reorganised the clauses, whilst the requirements essentially stay the same.
On 27 September 2016, the DHA announced that Lesotho nationals may now apply for the Lesotho Special Permits (LSP) at the VFS application centres without their passports.
Lesotho nationals are still able to apply for the Lesotho Special Permit physically at the DHA offices till 31 December 2016, as the online applications have closed 30 September 2016. However, it is being considered that the online applications might get an extended time frame.
Prior to this new announcement, Lesotho nationals were required to have a valid passport that had to be valid for four years, or a travel document with a Lesotho ID number in order to get permission to stay in South Africa legally.
From 1 October 2016 applicants are no longer required to go to the South African Police Station in order to obtain a South African Police Clearance Certificates. The process of obtaining a South African Police Clearance Certificate will be automated, the VFS office will run background checks of the applicants by use of their biometrics against the SAPS database (a fee of R175 will be charged). Once the electronic South African Police Clearance Certificate has been received, the VFS will combine the visa application along with the certificate and transfer the completed application to the DHA electronically.
Click here for a copy of the DHA Directive
The Department of Home Affairs (“DHA”) invites public comments on the draft First Amendment of the Immigration Regulations, 2014.
Written submissions should reach the DHA on or before 14 October 2016.
Click here for a copy of the High Court Judgement
The much anticipated ruling on Immigration Directive 21 of 2015, barring Refugees and Asylum seekers from applying for a change of status to any visa or permit in terms of the Immigration Act, was handed down by in the High Court of South Africa on 21 September 2016. It has been declared that Directive 21 is inconsistent with the Constitution of the Republic and therefore invalid and must be set aside.
The judgement further clarifies that even failed asylum seekers must be permitted to apply for a visa by affording them the same opportunity as illegal foreigners in section 32 where allowing individuals to approach the Director-General for authorisation to apply for a visa.
Click here for a copy of the High Court Judgement
The work permit process can be time consuming and even painful, depending on your permit categorisation. One question often asked is whether an expatriate should not consider Permanent Residency application sooner, effectively lifting the expatriate’s status above the noise of normal work permit requirements. We found that there can be a significant upside however, depending on the complexities there may also be adverse consequences.
Why Permanent Residency?
Permanent Residency allows the holder to live and work in South Africa unlimited including the right to work without restriction, engage in business, own property, study and do all things a citizen is permitted to do with the exception of voting in the South African elections. You may only do so once you have been naturalised as a South African citizen. Permanent Residency in South Africa also allows its holder maximum flexibility with regards to entry and exit through the country’s borders. Read more
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